THE MYTHS OF CORPORATE AUSTRALIA
Just as in any culture (or sub-culture), the corporate world generally has many assumptions which have come to be taken for granted, with the result that the participants in that world often end up unaware of their existence, or they end up accepting them as a given. These embedded beliefs underpin decisions and actions, often unconsciously. Like many aspects of corporate culture, they become part of managers’ assumption sets, and so underlie much of their day-to-day thinking. They can’t be seen directly, so can only be inferred from common behaviours, such as managers’ actions and the conversations they have with each other. Managers are further inducted into a selection of these assumptions as they prepare for senior office.
While there is often no way of knowing whether we are ‘right’ about what these assumptions are, it can be useful to see whether we can find our working assumptions, as a way of seeing how we are limiting our options, so we can open up our thinking and possibilities.
I decided to identify some of those widespread assumptions which colleagues and I have questioned over time. To the extent that they are indeed false or ill-founded, they thus constitute a shaky foundation for our actions and decisions in the corporate world. For that reason, I’m calling them “myths”.
For your consideration, here’s a rough list of our corporate myths as I’ve inferred them from observing and listening to managers in a wide range of industries …
- You have to pay CEO’s to an international (USA/Europe) rate in order to attract the best talent
- The more you’re paid, the smarter you are
- Private enterprise is more efficient than government
- The short-term interests of shareholders are aligned with the long-term interests of the company
- Managers in corporates work harder than those in government
- With the right policies, structures and processes, you can control corporate culture
- Operational staff have no interest in initiating business improvements
- Experience = capability
- Industry self-regulation works
- CEO’s make all the difference
- Financial rewards and incentives are the most powerful motivators for good management
- There are “secrets to success”
- Conflict and dissonance are bad and should be avoided
- People earn a right to highly-paid top jobs
- Wealthy entrepreneurs got to where they are on the basis of being “smarter”, working harder, or because they took risks, in a way that others don’t
- Independent directors provide a check on senior executives and can control wayward CEOs
- Managers may be emotional, but senior managers are rational
- Engaging consultants to make decisions will protect executives from adverse outcomes from those decisions
- People are, or are primarily, motivated by self-interest
- Managers who promote to senior levels must know what they’re doing (including relationships, dynamics and culture), otherwise they wouldn’t be there
- It is possible, and worthwhile, to put a dollar value on everything
- The larger the business asset base and more employees the higher the CEO remuneration should be
- If it can’t be measured, it isn’t worth doing
- Everything that needs to be done is controllable
- Good leadership and management require senior people to always take an objective position, above and disconnected from the system
- When the going gets tough, cover your backside/tracks/electronic records
- Competition is the best motivator
- We need to maintain competition, the end result of which is usually to minimise competition, or generate monopolies
- The free market operates freely
- The worth of a business is calculated financially
- The CEO/MD knows everything about the business
- Effective relationships are "nice"
(Many thanks to Graeme Addison for his contributions)